![]() Use your physical device to verify your identity e.g.When access to applications supporting 2FA e.g. In HKUST, we employ an application named Duo and you may refer to our web page Duo Security for more information. This prevents unauthorized access to sensitive data even if your password is stolen. After entering your password, you will need to confirm your access by using a designated device (e.g. Please refer to Duo's documentation for directions.Two-factor authentication (2FA) is an enhanced logon process. Where Duo is being used for MFA: The Duo Admin will need to reset MFA for the user via the Duo Administrator Panel. The Edit User dialog opens to the right.Click on the 3 dots menu in the Actions column of the user.Where TOTP is configured for MFA, it is possible to reset a Pro User MFA via the Edit User dialog in Passportal - once reset, the user will be prompted to setup MFA the next time they attempt to log into Passportal. Install Duo Mobile on the mobile device from the appropriate app store rather than the Google or Microsoft Authenticator, and scan the QR code. Users will be prompted at the next login to scan a QR code to set up the TOTP Authenticator app and continue with the MFA setup for their profile.ĭuo Mobile can be used with this QR code method without needing a Duo Security paid subscription. ![]()
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